Agent Architecture
Copilot Studio, Power Apps, Power Automate or Pro-Code? A Simple Decision Guide
How I help customers pick the right way to build a solution, starting from the problem instead of the product.
Copilot StudioPower AppsPower Automate
Power Apps · 6
Operations
From the field archive · Learned in 2024
There's No "Archive" Button: Retiring Power Platform Apps and Flows
A customer asked me how to archive old apps and flows. The honest answer was that the button doesn't exist. Here's the process I recommended instead, updated for today's tools.
Power PlatformPower AppsPower Automate
Cost & Licensing
From the field archive · Learned in 2023
Power Apps and Power Automate Licensing, Explained the Way I Explain It to Customers
The questions I answered over and over in 2023, the mental model I use to answer them, and what has changed in the licensing picture since.
Power AppsPower AutomatePower Platform
Apps & Automation
From the field archive · Learned in 2023
Answering a Low-Code Platform RFP: Lessons From Utility Pursuits
How I structure answers, run a proof of technology with a partner, and handle the governance, security, and AI questions that now show up in every platform RFP.
Power PlatformPower AppsPower Automate
Apps & Automation
From the field archive · Learned in 2022
Power Apps Offline: What Works and What to Plan For
How I scope offline requirements for field teams, what the platform documents today for canvas and model-driven apps, and where I draw the line.
Power Apps
Dynamics 365 Apps
From the field archive · Learned in 2022
Linking Cases to Quotes: Quoting Patterns in Dynamics 365 Customer Service
What I designed when a service team needed to quote from a ticket, and how I'd approach the same problem today.
Dynamics 365 Customer ServicePower Apps
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