Agent Architecture
Copilot Studio is now a multi-harness platform. Here's what a harness is, how the Standard and GitHub Copilot harnesses really differ, and how I help makers and admins choose without surprises on quality or cost.
Agent Architecture
How to add an MCP server, pick the right authentication, and troubleshoot the "tools show up but nothing works" problem, based on what I've seen with customers.
Agent Architecture
The structure, rules, and testing habits I use when I help makers write instructions for Copilot Studio agents, including what changed after five rounds on a finance agent.
Agent Architecture
How I help customers pick the right way to build a solution, starting from the problem instead of the product.
Agent Architecture
From the field archive · Learned in 2024
What I learned helping customers whose agents gave thin, wrong or missing answers from SharePoint, and what I'd configure today.
Agent Architecture
From the field archive · Learned in 2023
In late 2023 every bot team I worked with had the same three questions. Here's what actually changed, how I moved classic chatbots across, and where a migrated bot should land today.
Agent Architecture
From the field archive · Learned in 2023
Why an agent stops waiting for a slow flow, how I explained it to customers back then, and the patterns I recommend now that agent flows, express mode and asynchronous responses exist.
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