Governance & Security
What's still active, what's been retired, and how I recommend using each tool, based on what I'm seeing with customers right now.
Governance & Security
Why Copilot Studio has no static IP list, which controls actually govern traffic in and out of your agents and flows, and how I explain the options to security and network architects.
Cost & Licensing
How Copilot Studio is actually billed, where the money goes, and the guardrails I set up with customers before the first surprise invoice.
Governance & Security
How I help security, compliance and platform teams get their data estate ready for knowledge-grounded and tool-using agents, and which controls map to which threats.
Agent Architecture
Copilot Studio is now a multi-harness platform. Here's what a harness is, how the Standard and GitHub Copilot harnesses really differ, and how I help makers and admins choose without surprises on quality or cost.
Governance & Security
Every Copilot Studio agent has three doors: how users sign in, who it's shared with, and where it's published. Here's how I help customers lock each one before anything goes live.
Agent Architecture
How to add an MCP server, pick the right authentication, and troubleshoot the "tools show up but nothing works" problem, based on what I've seen with customers.
Governance & Security
How to delegate Power Platform admin work with the new RBAC roles (Reader, Contributor, Owner, and RBAC Administrator) without handing out Power Platform Administrator or Global Admin.
Operations
Why ActivityPointer and its neighbours grow, which settings actually slow them down, and how to turn a storage overage into a plan your executives can approve.
Agent Architecture
The structure, rules, and testing habits I use when I help makers write instructions for Copilot Studio agents, including what changed after five rounds on a finance agent.
Governance & Security
Practical guidance from my customer conversations, whether you're setting up your first environments or tightening governance on a tenant that's been live for years.
Operations
What actually breaks when an account is disabled, how ownership differs from the identity a flow or agent runs as, and the offboarding runbook I recommend.
Agent Architecture
How I help customers pick the right way to build a solution, starting from the problem instead of the product.
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